My husband and I wanted to start the process of buying a home early last year (2016). We had filled out a couple pre-approval applications with none of them really going anywhere. My mom mentioned that she had heard lots of good things about GEM Mortgage and to maybe give them a call. So I did and I was sent to Tiffany to set up and appointment to come in. I am SO happy that Tiffany Grantham is who we ended up working with! We went in the next day, got approved and started looking for a home. Tiffany made the whole process so smooth, so easy. She knew we were overwhelmed, we were first time home buyers, so this whole thing was very foreign to us. She was always only a call away or I could even drop by the office if I needed something or if I needed to drop anything off. She knows what she is talking about and will really explain anything and everything that you don't understand. We started the process with Tiffany and GEM Mortgage in late January I believe and we were home owners by June! Tiffany played such a huge role in this. I can not thank her enough or say enough good things about her! Thank you SO much Tiffany!