Customer Reviews

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Jorge was very polite and understanding. He was always available when I needed to speak with him, he explained EVERYTHING and then some! I am so grateful I got to work with him.
Tiffany and GEM mortgage serviced our last loan. I honestly can say it was an amazing experience. Tiffany did all the heavy lifting for a 45 day escrow that could have been a nightmare. However, with GEM & Tiffany on our side, they did all the work and more! We looked at several other mortgage companies in the area and decided to go with them. I haven't regretted that decision even for a second!
Tiffany was a pleasure to work with. She is very professional and on top of all the details. She made the escrow very speedy and stress free! She was very informative and knew exactly when escrow would close and she was right!
My husband and I wanted to start the process of buying a home early last year (2016). We had filled out a couple pre-approval applications with none of them really going anywhere. My mom mentioned that she had heard lots of good things about GEM Mortgage and to maybe give them a call. So I did and I was sent to Tiffany to set up and appointment to come in. I am SO happy that Tiffany Grantham is who we ended up working with! We went in the next day, got approved and started looking for a home. Tiffany made the whole process so smooth, so easy. She knew we were overwhelmed, we were first time home buyers, so this whole thing was very foreign to us. She was always only a call away or I could even drop by the office if I needed something or if I needed to drop anything off. She knows what she is talking about and will really explain anything and everything that you don't understand. We started the process with Tiffany and GEM Mortgage in late January I believe and we were home owners by June! Tiffany played such a huge role in this. I can not thank her enough or say enough good things about her! Thank you SO much Tiffany!
Robert and his team were attentive and on top of every detail; I never doubted that our loan would be approved. Their confidence was reassuring. I definitely recommend them to anyone who needs home loan assistance.
Being a first time home owner i had ALOT of questions!! At any time of the day Armando and his team were always available for any questions or concerns I had. They made my transaction easy and fast. They made my dream reality within 3 weeks!!! My payment and rate was lower than anticipated. I didnt have home owner stress at all all thanks to Armando and his team!!! Definitely will come back for business!!
I received professional, honest service from Silvario and everyone at GEM Mortgage. So impressed have I been with their excellent service that I have used them twice for my refinancing needs.
Upfront and honest with us. He broke down the costs. Everything was explained to us in layman's terms. He worked hard to get us into a home and he did. The paperwork process was easy. His office is local so I would just stop by on my lunch or after work. He got us back on track from previous years of hardship, I would totally use Silver again on a future home purchase.
From the first contact, the team was very professional. They followed up with a video email that details the process. I got an update call from them almost every day. They were always very helpful. You can tell they like what they do. I never felt rushed like I did with my last lender. I will definitely work with them again.
Silver made the whole home buying process super easy to understand and follow. The team at GEM mortgage work together great and are always availble to answer any questions you may have. If your even considering buying a home make an appt and go talk to silver it will make all the difference and be the best choice you ever made!
A very great experience to be with your team, Jorge M educate me to have a better view on how does first time buyer goes, the loan process steps how it goes. Attentive listening, reading, cooperation and understanding for a very good teamwork!. The trust and respect i experienced with their team. Thank you all for making this things POSSIBLE!!!!
As a first time home buyer I would say I had a good experience working with them.... they always answered any questions or concerns I had.... they always explained every step of the loan process
pth s
Armando and his team were awesome 5 years ago when they helped my sister and brother in law buy there home and he is still awesome today! when we decided to buy a home with no hesitation he was our go to guy, he had answers for all my crazy questions, the escrow process just rolled on by very smoothly...thank you again we are very happy, you will forever be the Gonzalez/Solis family most referred lender/realtor team! :)
Oscar and his team at Caliber Homes work very hard and efficient to cover every nook and cranny they can to financially place you and your family in your dream home. Oscar is genuinely there to help you through any questions and concerns you may have. He looks beyond what you may think may not be possible to achieve, and finds different paths to approach it, then places you where you and your family want to be. We opened and closed escrow in two weeks, it is so amazing what he can accomplish. Without hesitation I would recommend Oscar and his team to anyone and everyone. Thank you Oscar for all your hard work and care to our family!
Thank you so much for your professionalism and down to earth service! The entire experience is easy and worry free. Thanks again for the many years of support you have provided!
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