Customer Reviews

See What Our Customers Are Saying

Fidel has helped us 3 different times now. Each time has been better than before. Not quite sure how he does it but he is AMAZING. Everything is done quickly, smoothly and with great efficiency. Thank you for all you do!
Buenaventura G
Scott Merrill’s level of professionalism and scope of help, with attention to detail and our needs, was one of the best experiences I’ve had. We will always go through Scott for our future loan needs.
Donald B
She was great, made the Process effortless.
Joseph B
Gem Mortgage has treated us like family and go above and beyond for us. We just recently did a refinance and they helped us tremendously!! Sylvia from Gem is awesome!! Thank you Gem Mortgage for all you do!
Meredith M
Chris is very thorough. Great yo work with!
Karen M
Loans can be stressful but Ryan makes the process very simple. He also provides multiple options and lots of information for you to make the best decision.
James F
Tiffany made herself available to communicate with. However, often times I found myself reaching out more than I’d like to find out updates. Also, there was a mis connect on prequalifying under salary when I am an hourly employee. Her professionalism was great and my conversations with her were clear and informative when I asked questions. I do think I have a bias because my loan process was particularly difficult.
Bryanna C
once again such a pleasure doing business!! They are on their game!!!
Laurie G
Greg, did an amazing job. My situation was difficult, at Best....He came through on everything he said he would. A true Rarity these days. Derek G.
Derek G
George is always a pleasure and so on top of everything ! Communication no matter the day or time !
Holly W
Great service
Juan B
Great service.
Jesus P
Olivia was great but I felt like I had to continue to call to find out what the next steps were. I felt communication could have been better.
MATTHEW C
It’s always a pleasant experience working with Antoine. He very professional and his knowledge and expertise is highly regarded. Thank you Antoine for all your help!
TRINIDAD P
Once again GEM mortgage team has gone above and beyond for us!! This is our third time using GEM mortgage and every time we’ve gone with them, they have always been helpful and informative. I would highly recommend Frank and the GEM mortgage team. Thank you guy’s, you guys are awesome!
Frank T
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