Customer Reviews

See What Our Customers Are Saying

Once again without fail Frank Salazar and his team came through for us. Frank and his team go above and beyond to make sure we have a great experience during our refinancing. They have provided exceptional service and they had great follow through the entire time that kept us up to date on the status of our loan. Working with Frank Salazar and his team is always a great experience! I highly recommend Frank Salazar and his team.
Virginia P
Terry did a great job as always.
Laurence S
Chris was very informative and answered our questions in a timely manner. He communicated well with what was happening in each step, which help put us at ease with any anxiety that we had during this process.
Kimberly H
Stephanie is very informative and attentive!. Made the whole process a breeze.
Victor R
Chris was very responsive, informative and helpful through the whole process.
Allan L
Quick and easy.
Timothy B
Krystal was great! Highly recommended, thank you for all your help!
Jordan D
She was able to resolve the issues that occurred during the purchasing process.
Gerald T
Mark and associates were knowledgeable, efficient and friendly. Any questions I had were explained clearly in terms I understood. It was a pleasure doing business with Gem Mortage Thank you so much, Kathleen Wells
Kathleen W
Brad is so wonderful, his outstanding customer service is only superseded by his innate ability to connect with his clients. There's a reason why we keep coming back to home and have already referred him to a great friend of ours. This last re-fi took about 6 months. There were many hoops / red tape to jump thru. Brad kept us in the loop at all times and constantly re-assured us that everything would turn out well. He was exactly correct and we are forever grateful to him for all his assistance.
Raul R
Krystle was amazing. She kept me calm when times got crazy. I was previously working with another lender and I am so glad I switched and began working with Krystle instead. She was responsive and clear about everything. I will be recommending her to everyone I know!
Christopher E
Between my personal experience, and the experience of friends, Greg and team have been stellar to work with for our lending needs. Great communication and excellent at solving any issues with creativity.
Anthony C
Thank you Frank and GEM Team! Frank helped us with purchasing our first home in 2009, we didn't hesitate to come back to him for refinancing our home a few years ago. Third time is a charm, we came back to Frank and his team to refinance and capture a great rate, we closed last week! Thank you for helping our family reach our financial goals. You and your team went above and beyond to make things right and close in a timely manner. Thank you!!
Arturo S
Andrew Wes very great ,He answered all my questions right away...He all gave me great advice. He was just overall great to work with. I will definitely refer a friend..
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