Education Is The Key

Training and Development

"When an archer misses the mark, he turns and looks for the fault within himself. Failure to hit the bull’s-eye is never the fault of the target. To improve your aim, improve yourself."

-Gilbert Arland

At GEM Mortgage we understand the importance of proper and consistent training. We believe that there is always something new to be learned, which is how we remain competitive and effective. We have developed numerous programs to guide you and your staff through GEM’s Policies and Procedures.

Our corporate trainer, Angela McKowan, will introduce you and your team to GEM Mortgage. She will be available to answer questions and provide continued in-branch or remote training as needed.

New Branch Training:

  • Introduction to the Golden Empire Website and GEM Technology
  • Loan Solutions / Loan Genie
  • Processor Training
  • Loan Officer Training
  • Compliance Review

Below is a sampling of additional training programs provided by GEM Mortgage:

  • Brokered Loan Procedures
  • Document Draw and Funding
  • Loan Cancellation Procedures
  • RESPA / GFE Compliance Training
  • Periodic Training Seminars with Industry Leaders

We are committed to you and your success!


© 2017 Golden Empire Mortgage. All Rights Reserved.
Consumer Complaint| Privacy & Security| NMLS # 2427

Golden Empire Mortgage, Inc. ("GEM") [NMLS ID No. 2427] is a California corporation whose principal business office is located at 1200 Discovery Drive, Ste. 300, Bakersfield, California 93309. GEM is a residential mortgage lender and servicer licensed by the Department of Business Oversight pursuant to the California Residential Mortgage Lending Act under license no. 413-0360. GEM conducts residential mortgage lending activities in the following additional states as follows:

Arizona: GEM conducts business in the state of Arizona as Golden Empire Mortgage, Inc. under Mortgage Bankers license no. 0906440 issued by the Arizona Department of Financial Institutions.

Colorado: GEM conducts business in the state of Colorado pursuant to a Mortgage Company Registration issued by the Colorado Division of Real Estate.

Hawaii: GEM conducts business in the state of Hawaii under Mortgage Loan Originator Company license no. HI-2427 issued by the Hawaii Division of Financial Institutions, Department of Commerce and Consumer Affairs.

Oregon: GEM conducts business in the state of Oregon under Mortgage Lending License no. ML-2891 issued by the Division of Finance and Corporate Securities, Department of Consumer and Business Services.

Texas: GEM conducts business in the state of Texas as GEM Mortgage, Inc. pursuant to a Mortgage Bankers Registration issued by the Texas Department of Savings and Mortgage Lending. Notice to Texas Loan Applicants

Washington: GEM conducts business in the state of Washington under Consumer Loan Company License no. CL-2427 issued by the Washington Division of Consumer Services, Department of Financial Institutions.

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